Terms and Conditions

Welcome to Dropstyles, operated by Alpha Apex Private Limited. Dropstyles is more than just a fashion hub, it’s where individuality meets trendsetting style. Your trust is of utmost importance to us, and we are committed to offering a hassle-free shopping experience while safeguarding your personal information.

Throughout this document, "we," "our," and "us" refer to Alpha Apex Private Limited, while "you," "your," "user," and "users" refer to our valued customers. This agreement defines the terms governing your use of our platform, purchasing experience, and interaction with our services. Please review these terms carefully. By accessing or using our platform, you agree to abide by these policies. If you disagree with any part of these terms, we advise against using our services.

Acceptance of Terms

By using our website, you acknowledge and agree to these Terms & Conditions. We hold the right to modify these terms whenever necessary, without informing users beforehand. Continued usage after modifications implies your acceptance of the updated terms. If you do not agree with any changes, please discontinue using our services immediately.

Account Registration

To make a purchase, you may need to create an account. By signing up, you confirm that you are at least 18 years old and that the information you provide is accurate and current. It is your responsibility to maintain the confidentiality of your account details. Users are allowed only one account, and multiple accounts may result in suspension or termination. Please refer to our Privacy Policy to understand how we handle your personal data.

Website Usage Guidelines

By using Dropstyles, you agree to:

Conduct only legitimate shopping activities.
Avoid fraudulent transactions or misrepresentation.
Keep your contact and payment details accurate and up to date. Additionally, by signing up, you consent to receiving promotional emails. You may unsubscribe at any time by following the instructions in our emails or reaching out to customer support.

Product Information & Pricing

We strive to provide accurate product descriptions, pricing, and stock availability. However, errors may occur. Prices and stock levels are subject to change without prior notice. Due to variations in screen displays, actual product colors may differ slightly. In the event of a discrepancy, we reserve the right to cancel affected orders.

Orders & Payments

To ensure smooth transactions:

Orders are processed only upon successful payment authorization.
We accept major credit/debit cards and digital payment methods.
Billing details must be accurate and match the payment method used. If payment authorization fails, your order may be delayed or canceled. We are not liable for issues caused by third-party payment processors.

Shipping & Delivery

Orders are processed and dispatched as per the timelines mentioned in our Shipping Policy. Delivery times vary based on location and external factors such as weather conditions or logistical delays. We are not responsible for delays beyond our control. Shipping charges are non-refundable unless a delay is caused by us. Please consult our Shipping & Delivery Policy for more information.

Returns & Refunds

Returns are accepted within the designated return period, provided items remain unused, in original condition, and with all tags intact. Your refund will be processed back to your original payment source. Custom or personalized products are non-returnable unless they arrive with defects or damage. For a complete guide, please review our Returns & Refunds Policy.

Order Cancellations

Cancellation requests must be made before an order is processed for shipping.
Once processed, orders cannot be canceled.
We reserve the right to cancel orders due to payment failures, incorrect details, or stock unavailability. To learn more, please review our Cancellation Policy.

Intellectual Property Rights

All content, including images, logos, graphics, and text, displayed on Dropstyles is either owned by us or used with proper authorization. Unauthorized reproduction, modification, or distribution is prohibited.
By submitting reviews, comments, or images, you grant Dropstyles a non-exclusive, royalty-free license to use, publish, or display your content, ensuring that it does not infringe upon third-party rights.

Data Protection & Privacy

We take strong security measures to protect your data. To learn more, review our Privacy Policy.
You have the right to access, update, or request deletion of your personal data and modify your marketing preferences at any time.
We share essential information only with trusted third-party service providers to enhance your shopping experience, ensuring strict security measures.

User Conduct & Compliance

We prioritize ethical business practices and a secure shopping environment. Any fraudulent or malicious activities will result in account suspension and may lead to legal action.

Dispute Resolution

In case of any disputes, we encourage resolution through direct communication and mutual agreement. If necessary, disputes may be resolved through arbitration for a fair outcome.

Legal Compliance

We comply with all applicable e-commerce laws and regulations enforced in India.

Limitations of Liability

While we strive to provide a seamless shopping experience, we are not responsible for direct, indirect, or incidental damages arising from the use of our platform.
Every item is sold "as-is" and is not accompanied by any express or implied warranties.
Due to slight variations in appearance, we recommend checking product descriptions before purchasing.

Force Majeure

We are not liable for order delays or service interruptions due to unforeseen events such as natural disasters, pandemics, government restrictions, or other uncontrollable circumstances. While we will strive to keep you informed, some delays may be unavoidable. Refunds or alternative solutions may be provided where feasible.

Policy Updates & Notifications

As e-commerce evolves, we may periodically update these Terms & Conditions. Any significant changes will be communicated to users to ensure transparency.

Customer Support

For any assistance, our support team is available to help. You can reach us through our Contact Us page or via email at alphaapexpvtltd@gmail.com. We are committed to providing timely support to ensure a pleasant shopping experience.

Thank you for choosing Dropstyles. Your faith in us and your delight are what keep us going.